Head concierge at the Crown Plaza Auckland, Dilshan Weheragoda has ‘struck gold’ with his membership of an internationally-renowned Hotel Concierge Society. Les Clefs d’Or membership recognises exceptional service to the hospitality industry. Weheragoda, who can now easily be identified by the golden crossed keys on his lapel, joins a group of just 26 Les Clef d’Or members in New Zealand. The non-for-profit worldwide association recognises the very best concierges in each country. It is dedicated to promoting professionalism in the tourism industry and promoting the role of a concierge as an exceptional career.
Members are identified by the golden keys each concierge wears with pride, recognised the world over it speaks to their experience and professionalism. Weheragoda is the first concierge at Crown Plaza Auckland to be presented with the keys and said he was honoured to raise the bar for guest services.
Les Clefs d’Or has approximately 4,000 members working in over 80 countries and 530 destinations across the world.