CONTACTLESS PAYMENTS ON THE RISE

Tap and Go technology in use on a mobile phone.

Mastercard is reporting that almost three-quarters of Kiwis are using Tap & Go payments.

An annual Mastercard survey of more than a thousand New Zealanders has shown that of the people paying using contactless methods, 63% making contactless payments at least once per week, an 8% increase from the previous year.

The technology is becoming more mainstream and widespread but is still primarily driven by millennials, of which 9 out of 10 25-34 year-olds use contactless technology.

“Kiwis are embracing contactless as the fastest way to pay. Whether they are making small day-to-day purchases or buying a larger household item, people are increasingly choosing to tap and go for the simple reason that it is quick and convenient,” said Ruth Riviere, Mastercard Country Manager for New Zealand and the Pacific Islands.

The survey also showed that customers are choosing where to shop based on the payment options available. A third of the respondents in the survey said they were frustrated by retailers who do not have contactless payment options available on their terminals.

“It is clear that New Zealanders are increasingly seeing the convenience of using contactless payments, using it to pay to save time, whether they’re grabbing a coffee in the morning or picking up dinner essentials after work,” said Riviere.

Mobile contactless payments are also on the rise, 16% of New Zealanders say they have used contactless technology on their smartphones, and 29% said they are interested in using the technology.