Five hotel brands, part of the 5-Star Promise, have promised US-based hotel employees will be provided with a safety device known as a panic button and are set to enhance staff training, policy and resources for safety procedures. Particular focus will be on training relating to sexual harassment and assault.
“Safety and security has never been an area that we compromise on,” Hilton CEO, Christopher Nassetta said; however, he noted that with a recent increase in sexual harassment claims across a range of industries, more effort needs to be engaged to ensure staff are well protected at work.
While several cities across the US currently have laws that require panic buttons for hotel staff, this new pledge by 5-Star Promise will ensure the devices are implemented nationwide in hotels by 2020. Movements including Me Too and Time’s Up have been credited for building momentum towards this change.
“It’s more than just the devices. It’s about having the proper policies, training and education, safety devices, and then making sure that the work that we’re doing is informed by having the right partnerships and expert guidance from groups that are deep into these issues, and then we continue to make sure that we’re doing everything we can to keep our team member safe and secure.”