EXPERIENCED CONCIERGE RETURNS TO AUCKLAND

Les Clefs d'Or members welcome a new member.

After 13 years working as chief concierge at Stamford Plaza Melbourne, Nikolas Adams has joined the team at Sofitel Auckland Viaduct Harbour as the assistant chief concierge.

In this switch back to his hometown in Auckland, Adams has also been welcomed into Les Clefs d’Or New Zealand.

In a small ceremony at The Cellar at the Sofitel hotel he is joining, Adams was presented with his keys by the Society’s New Zealand President Nick Steele and Jeremy Healy, general manager at Sofitel Auckland Viaduct Harbour.

Adams’ career in the hotel industry began when he worked as a porter at the Stamford Plaza Auckland.

“Loving the interaction with guests and the opportunity to promote my hometown, Auckland, I realised that this was the career for me. After spending several years as a porter at the Stamford Plaza I decided that I wanted to progress into the concierge role,” said Adams.

Nikolas Adams being presented with his keys by the Society’s New Zealand President Nick Steele and Jeremy Healy, general manager at Sofitel Auckland Viaduct Harbour.

Nikolas Adams was presented with his keys by the Society’s New Zealand President Nick Steele and Jeremy Healy, general manager at Sofitel Auckland Viaduct Harbour.

His first taste of a concierge role came when he worked at the Carlton as an assistant concierge.

“While there I was lucky enough to work under two future Les Clefs d’Or New Zealand Presidents in Franz Staufer and Gustavo Concha.”

After the Carlton, Adams also worked at the Claridges in London, the Sheraton and Langham in Auckland before moving to Melbourne Stamford Plaza.

“I ended up staying thirteen years at the hotel and did several roles there including assistant concierge and assistant manager.”

After several years at the hotel, he was promoted to his first concierge role. It was a role that he had aspired for years. It led to him applying for membership of the Australian Les Clefs d’Or.