Heritage lakeside property.

Heritage Group is offering hotels the opportunity to join its unique Heritage Collection.

For over 20 years, Heritage has been operating in the New Zealand market, consistently providing guests with market-leading accommodation, memorable dining experiences and extensive conferencing choices, alongside the exceptional service which the hotel group is known for. The Heritage Collection has an extensive network of properties ranging across New Zealand, all the way from the Bay of Islands, Taupo, Rotorua, Gisborne down to Kaikoura and Cromwell.

Joining Heritage Hotels means operations can improve the bottom line by accessing key services offered by Heritage Hotel Management including owner liaison, central reservations and rooms division management.

Franchisees in the group are offered a core set of shared services including sales and marketing, central reservations, finance, IT, operations and human resources.

“Being part of one of New Zealand’s largest hotel chains allows member properties access to preferential agreements and services that independent properties would not qualify for or would be cost prohibitive. This reduces in-house costs and gives access to the best hospitality practices,” said Leon Mascarenhas, operations manager of the Heritage Collection.

Leon Mascarenhas, operations manager of the Heritage Collection.

Leon Mascarenhas, operations manager of the Heritage Collection.

Some of Heritage Hotels’ collective agreements include property management systems, communications services, room amenities, linen and laundry, paper products, beverage, appliances, energy and insurance.

The key goal of any Heritage hotel is to create what’s known as ‘The Heritage Experience’ (T.H.E.), where all guests leave feeling uplifted and refreshed. Whether guests are at a Heritage Collection destination to play, work, eat, or just to sleep, Heritage aims to deliver a flawless experience every time.

“Heritage’s operations team are able to partner with the property and advise them on the best practices for driving its operational efficiency and reducing costs. Heritage’s sales and marketing team promote the property throughout New Zealand and internationally in each of the market segments to increase occupancy and yield.”

If you have either a franchise agreement or a full management agreement, as a Heritage Collection property you can be assured you will be backed by a strong brand and greater visibility than working independently.

For more information on the Heritage Collection visit