BRING ON SUMMER
“For most of us in this business which we call ‘hospo’, the first signs that the long cold nights of winter are passing and spring…
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REINTRODUCING LES CLEFS D’OR
“As we enter our 24th year as the Les Clefs d’Or New Zealand Hotel Concierge Society, I would like to take the time to…
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THE ROLE OF SAFETY IN THE CONCIERGE DEPARTMENT
“In New Zealand, the role of the concierge usually involves managing or supervising a team or porters and doormen and maintaining a free-flowing…
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LES CLEFS D’OR COLUMN 1016
Hospitality can be very demanding on your time with family and friends. Holidays and weekends appear to disappear once one has embarked on a…
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