NEEDLE FOUND IN GUEST BED
A sewing needle has been found in a guest’s mattress in the five-star Longchamp Garden in China’s Hunan Province. A guest was injured during…
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CHECK-IN WITH FACIAL RECOGNITION
Facial-recognition technology has been launched for hotel check-ins in around 50 hotels in China. With hotel information systems manufacturer Shiji’s new system, guests’ credit…
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MILLIONS AFFECTED BY DATA LEAK
China’s biggest hotel operator Huazhu Hotels has had data from 130 million customers stolen. The leak is the largest reported data breach in China…
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MARRIOTT CAUGHT IN POLITICAL DISPUTE
Marriott International has become entangled in the middle of the political dispute between China and Taiwan. In January Marriott listed Taiwan and China as…
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UNDERGROUND SHANGHAI HOTEL OPENS Q4 2018
The subterranean, InterContinental Shanghai Wonderland is opening its doors in the last quarter of 2018. Of the luxury property’s 18 floors, 15 are below…
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CHINESE TOURISTS EXCITED TO VISIT NZ
Research from Hotels.com has shown the rate of Chinese travellers coming to New Zealand has increased. New Zealand also ranked as the third-equal most…
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THOUSANDS OF CHINESE TOURISTS CANCEL
Chinese tourists have cancelled more than 7,300 hotel room bookings in the Thailand province of Phuket. This follows the sinking of the boat in…
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FACIAL RECOGNITION AT MARRIOTT
Facial recognition already plays a fundamental role in travel. Airports across the world scan guest’s faces for security reasons. Tourist’s taking photos at the…
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IHG ‘SMART’ AI ROOMS
InterContinental Hotels Group (IHG) is creating ‘Smart Rooms’ in its Chinese hotels. By way of collaboration with Chinese technology company, Baidu, the rooms are…
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