Relationships Over Transactions

For those working in hotel management businesses, ensuring all supplies are kept well stocked and affordable is undeniably important. From cleaning products, to linen and foodstuffs, right down to the minibar, running out is not an option. Dealing with large overseas suppliers may reduce costs in the short term, but can often leave you feeling like your order is just a number. In order to avoid an unwelcome stock-out, forming a relationship with suppliers is imperative.

The reality is, in any industry, suppliers who offer both high quality service and competitive pricing, are highly sought after, and worth holding on to. Countrywide Distributors Ltd has an innovative distribution model that allows them to deliver on both these attributes. This group of wholesale food providers combine the buying power of a larger distributor, with the high levels of service typical of small, local player.

Countrywide’s network of eleven members was formed to enable small distributors to compete in the market delivering bulk food. Auckland provider’s service customers with different needs to those in Christchurch or Southland and because Countrywide owner-operators each service a specific region, they form strong relationships with their customers. This allows them to gain high levels of local knowledge, and maintain the responsive service that characterises a small distributor.

Countrywide customers praise their personalised service and willingness to help. ‘’The other company was inflexible with delivery times. I felt like I was putting them out if you rang and asked for something.  But Countrywide members go the extra mile…” said one customer after switching to Countrywide from their previous food distributors. NZ owned and operated, Countrywide are committed to providing the food service and hotel industry with competitively priced, wholesale food, while forming strong relationships with customers nationwide.