AUSTRALIA | Brisbane International Airport is set to undergo a transformational upgrade, with significant changes in the pipeline across the terminal.
Brisbane Airport is set to revolutionise the passenger experience with a dramatic revamp of its International Terminal as part of the AUD $5 billion Future BNE transformation.
It will include the most significant changes to the terminal since it opened 29 years ago.
Driven by the need to upgrade security screening equipment to meet Australian Government standards by the end of 2025, Brisbane International Airport is undertaking major works across the terminal.
“Our International Terminal is Queensland’s gateway to the world. After three decades of service, it’s well and truly time for a transformation, ensuring it’s ready to welcome the world for years to come. This building is worth billions of dollars to Queensland’s tourism economy and jobs every year,” declared Brisbane Airport CEO, Gert-Jan de Graaff.
The work at the International Terminal is part of the AUD $5 billion Future BNE transformation over the coming decade that includes upgrades to the Domestic Terminal, construction of Terminal 3, and extensive commercial, retail, and industrial projects across the precinct.
Currently, Security Screening and Passport Control at the International Terminal are in the windowless centre of the building on Level 3. Soon, security will relocate to the light-filled atrium on Level 4, providing passengers and workers with a brighter, naturally lit space reflecting the Queensland experience.
New next-generation Computed Tomography (CT) security screening equipment is being introduced for passengers and baggage. This new equipment is much larger and won’t fit into the existing security area, requiring its relocation to Level 4. Benefits of the new technology will enable travellers to leave items in their bags, reduced queuing times, and improved accuracy.
“Travellers will enjoy less hassle with the new screening system, by keeping laptops and other electronic items in their bags. It’s faster, smoother, and provides more accurate screening.”
The same technology is being installed in the Domestic Terminal and is part of the single largest airport deployment of Rapiscan Systems in South-East Asia and among one of the largest globally.
“We are honoured to be part of the biggest transformation in Brisbane International Airport's history and to strengthen our presence at international airports around the world. This transformative effort will have a significant and lasting impact on all passengers who travel through the airport, while increasing the standard of security for both passengers and employees,” said Deepak Chopra, OSI Systems' Chairman and CEO.
From the moment travellers step into the upgraded International Terminal they will notice a difference with the introduction of advanced self-service technology at bag drop and check-in, from partner Amadeus.
The new technology enables Brisbane International Airport to reduce queues, and passengers to choose between a smooth self-service or agent-led experience, powered by reliable technology that removes friction at check-in and bag drop.
“The first new-generation check-in row is already up and running, and the feedback from travellers and airline staff has been fantastic. It’s a giant leap from the 1990s to now,” said de Graaff.
Behind the scenes, staged construction is underway in the International Terminal Baggage Area on a steel frame mezzanine that will house a brand new, energy-efficient, best-in-class conveyor system and Standard 3 technology baggage security screening equipment.
This mezzanine level is being built above the existing baggage system to ensure continued operations and minimise the impact on operations during construction.
Retail will also undergo a transformation with 31 premier retail opportunities.
Brisbane International Airport’s duty-free area is also set to nearly double in size as part of the redevelopment.
As part of a renewed 10-year partnership with Lotte Duty Free, the expansion will feature innovative design, a focus on local brands and sustainability, enhancing the shopping experience.
"Our aim is to bring the finest global offerings to Brisbane while showcasing the best of Queensland to the world,” according to de Graaff.
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