USA | Boom has become the first true AiPMS for boutique hotels as the platform announced its entry into new sectors.
Boom, the world’s first AI Property Management Software (AiPMS), has announced its expansion into the boutique hotels sector.
The entry marks the first time an entirely AI-powered platform has been made available to boutique hoteliers, unlocking unparalleled efficiency, cost savings, and guest experience enhancements.
Combining fully integrated operational software and a completely autonomous AI workforce, Boom now enables small to medium-sized hotels to offload repetitive tasks, allowing staff to focus on delivering a best-in-class guest experience.
From an AI sales agent capable of negotiating on rates to automated room allocation; from maintenance dispatching to guest communication when something goes wrong, Boom is equipped to handle any situation faster than a human agent.
The platform's far-reaching automation also means boutique hotels are better able to compete with larger chain operators. With tools that eliminate the need for multiple third-party applications and automate labour-intensive tasks, Boom’s AiPMS allows boutique hoteliers to focus on delivering exceptional service while keeping overheads low.
The capabilities of Boom’s AiPMS include guest messaging 24 hours a day, which is a lifesaver for boutique hotels without a 24-hour front desk and connected to central PMS to create maintenance tasks, staff follow-ups and personalisation for guests.
Other capabilities include an AI Sales Agent, maintenance and scheduling, and AI-powered reporting.
Boom was founded by Shahar Goldboim, an experienced property manager who draws on his experience managing a 150-strong rental portfolio to revolutionise the hospitality sector using AI.
“The boutique hotel industry thrives on its ability to deliver personalised, human experiences and technology should amplify that strength, not complicate it,” Goldboim said.
“An AI revolution is already underway in the short-term rental sector, which has embraced the tech with open arms. Now, boutique hoteliers have the opportunity to harness the same cutting-edge tools that have transformed operations, streamlined operations, and elevated the guest experiences in other areas of hospitality. Boom’s entry into the sector means we can now empower boutique hotels to focus on what they do best: creating unforgettable stays.”
More news here.
