UK | VIP offerings at Heathrow are set to be elevated with the opening of the newly renovated and rebranded The Windsor terminal.
Heathrow has unveiled the first stage of the transformation of its world-renowned VIP offering. Now named The Windsor by Heathrow, the refurbishment and rebrand of the private terminal signals a new chapter in luxury travel, providing a discreet, luxury experience to high-profile guests.
Heathrow is a pioneer in luxury airport travel, launching the world’s first airport VIP service in the early sixties, initially serving diplomats and royalty exclusively.
In 2008 the iconic service expanded its reach with the introduction of The Windsor Suite, and by 2009, the commercial service was officially rolled out, ready to support the London 2012 Olympics.
The VIP experience has been elevated once again with a fresh new identity for 2025, which has been captured on camera in a new collection by world-renowned photographer Rankin. The Windsor by Heathrow rebrand took eight months to deliver and cost over £3 million. This investment is in addition to the recently announced £2.3 billion investment plan to upgrade the airport over the next two years.
With prices starting at £3,812 (inc VAT) for up to three guests, the world class luxury service has been tailored to meet the needs of ultra high profile guests from world leaders to A-list celebrities – offering unmatched discretion, convenience and a seamless travel experience.
The Windsor by Heathrow offers a unique, luxury ‘door to door’ experience, with a chauffeur-driven, all-electric BMW taking guests from front door to plane door. Heathrow was recently awarded Best Private Airport Experience in the Forbes Travel Guide awards, highlighting its best-in-class service.
The most popular destinations The Windsor serves include Doha, Riyadh, Dubai, Los Angeles and New York. Key Airlines include Etihad, Qatar, BA, American Airlines and Emirates, though guests travelling on First or Business Class can use The Windsor regardless of their airline or terminal.
“The Windsor by Heathrow is more than just a rebrand, it’s a testament to our heritage in pioneering luxury travel. From our carefully curated interiors to our exceptional service, we provide our guests with an unparalleled experience that reflects the finest of British hospitality. From the moment you step out of your front door, to the second you board your plane, we ensure that every detail is taken care of – making your journey seamless, relaxing and unforgettable,” said Charlotte Burns, VIP Lead at Heathrow.
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