Re-defining the Guest Experience

Leading cloud-based hospitality distribution specialist, STAAH, has partnered with GuestJoy, a premier guest communication solution for hotels, allowing properties to enhance the experience of guests and thereby improving the hotel's revenue.

Accommodation providers on the network of the two companies can not only expand their reach to both local and global travellers with STAAH Channel Manager, but now they can also automate and increase guest engagement using GuestJoy solutions.

Connecting through one simple and efficient interface, and with access to real-time hotel booking information via STAAH Channel Manager, hotels will be able to upsell through daily intelligence and send review collection emails through the GuestJoy communication solution.

The partnership between STAAH Ltd and GuestJoy is fantastic news for the properties as it will assist them in significantly increasing guest engagement. The partnership will also help properties to improve their revenue stream and brand reputation.

“We are thrilled to partner with GuestJoy, an established and forward-looking solution provider in the hotel tech space. We look forward to offering our clients this powerful connection which is sure to assist an increase in overall revenue and enhancement of guest experience, “ noted Tarun Joukani, Director – STAAH Ltd.

The new integration is global and properties of all sizes, from around the world, can make use of the platform.

“We wanted to partner with STAAH to gain direct access to the growing number of properties that use its platform to power their distribution and allow them to better engage with their guests,” explained says Alar Ülem, CEO and Co-Founder of GuestJoy.

“This partnership will help accommodation providers gain a deeper understanding of their guests thereby engaging better and right.”

GuestJoy is a guest communication tool. The company’s advanced technology enables hotels to
increase their revenue via upselling and collecting more online reviews quicker. The software is
beautifully designed and suitable for both independent and large hotel chains worldwide. The
company is currently serving hotel brands in fifteen countries.

STAAH Ltd is a New Zealand-based technology company that specialises in cloud-based channel
management and booking engine for accommodation providers to maximise online revenue.
Founded by Gavin Jeddo in 2008, a pioneer in the field of distribution technology, STAAH’s industry-leading technology powers a property’s distribution through online travel agencies (OTA), direct bookings and digital marketing services. STAAH works with more than 10,000+ partner properties in more than 90 countries through its operations in New Zealand, India, Malaysia, Philippines, Thailand, UAE and UK.