UK | As millions of families get ready to jet off on holiday, M&S has launched Sparks Preferential Rates on over 50 currencies both online and in store, for Sparks customers.
Marks & Spencer has launched Sparks Preferential Rates on travel money for its more than 20 million Sparks customers on over 50 currencies, both online and in store, just in time for summer holidays.
As part of M&S Travel Money’s focus on offering customers more currencies, convenience, and choice to take the hassle out of going on holiday, from today, customers can also Click & Collect over 50 currencies from more than 560 stores, alongside its 96 Bureaux de change.
Euros and US dollars are the currencies purchased by more than 80 percent of M&S Travel Money customers, and can also now be collected in minutes from more than 560 stores nationwide, which include Full Line, Food, and Outlet stores.
This near-instant service has been enabled by an investment in technology that sends a notification directly to colleagues, an idea that originated from colleagues themselves through M&S’ Straight to Stuart CEO suggestion scheme.
“We want to be able to reward our Sparks customers for their loyalty, and what better way to do so than helping their money go further on holiday. And with customers now able to pick up their travel money in more of our stores than ever before, it has never been easier to get ready for your holiday with M&S,” said Katherine Carlson, Director of Financial Services at M&S.
“Offering our customers the very best products, service, and rewards is a key part of the transformation of our financial services offering, and this is just the latest step in that journey.”
The launch of Sparks Preferential Rates and the expansion of Travel Money across more stores mark another step forward in the wider transformation of M&S’ financial services offering, focused on giving customers a better, more relevant experience.
Last week, M&S announced that its Sparks loyalty scheme was entirely back online, offering a range of ‘thank you’ treats and rewards, including its popular Coffee Stamp scheme, which gives customers who have collected their six stamps a free coffee in their Sparks Hub.
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