People & Culture Highlighted at NoVacancy

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This year, NoVacancy will bring back the highly anticipated People & Culture Summit, featuring an industry-leading panel of speakers.

As the industry continues to evolve and adapt to new challenges, it becomes increasingly clear that the well-being of our most valuable asset, hotel employees, is paramount.
Accommodation professionals often face unique pressures and stressors, from managing guest expectations to maintaining high service standards. This summit aims to provide a platform for open discussions, innovative solutions, and actionable strategies to prioritise mental well-being in workplaces.

Join a variety of industry experts at the People & Culture Summit to embrace your workforce’s full potential, conquer the hurdles that stand in your way, and gain actionable insights to enhance employee well-being.

Nicole Downs, Group Director of People & Performance Hong Kong, AU & Indonesia, Ovolo Group Limited, will host the People & Culture Summit, and will guide guests through a day of insightful discussions. She'll introduce incredible speakers, keep the conversations flowing, and make sure everyone walks away with real insights and new connections that'll actually make a difference in the workplace.

Dary Milani, Managing Director, Hunter Education Group, and Jeff Long, General Manager & Hospitality Trainer, Hunter Education Group, will present “Why are kids not staying in hospitality: What can we do about it?”.  Explore the role of hospitality training in shaping workplace culture and values early on. Hunter Education’s Global Mentoring Program is as a powerful example of how positive culture can be shared and modelled from the start of a career.

Other standout speakers include Sarah Derry, Group Chief People Officer Group, The Star Entertainment Group, Dr Stacey Ashley, CEO, Stacey Ashley, Rowena Carter, Regional Director of People & Culture, Four Seasons Hotels and Resorts, Nathan Cox, Vice President Operations NSW & ACT – Premium, Midscale & Economy, Accor, and Matthew Cameron-Smith, CEO, Voyages Indigenous Tourism Australia.

NoVacancy will be held at ICC Sydney 17th and 18th of September.

To find out more about NoVacancy 2025, click here.

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