Flight Centre Travel Group (FCTG) has been named one of New Zealand’s top ten Best Workplaces for 2026, placing eighth in the medium and large business category.
The annual Great Place to Work Best Workplaces list is determined through employee feedback collected as part of the organisation’s Trust Index survey. Businesses must first achieve Great Place to Work certification to be considered for the annual ranking.
For FCTG New Zealand, the recognition reflects a focus on workplace culture, career development and staff retention across its travel businesses.
“We're really proud to be recognised,” said Melanie Barnett, GM People Experience at FCTG New Zealand.
“It's a reflection of all the incredible people across our business and the culture they've helped create together. We've always focused on creating a workplace where people can be themselves, enjoy what they do and grow their careers. We're also lucky to share a passion for travel, which is a big part of what makes our culture special.”
Staff retention has been a particular point of pride for the company, with FCTG reporting an average employee tenure of nine years. More than 40 percent of its New Zealand team has been with the business for over a decade, while employees have also moved between teams, brands and leadership positions within the wider global group.
Barnett said seeing employees choose to remain with the company and develop their careers internally was one of the aspects of the recognition the business was most proud of.
FCTG was also joined on the 2026 Best Workplaces list by several companies from across the wider travel and hospitality sector, including Hilton, Marriott International and IHG Hotels & Resorts.
“It's great to be in such good company, including some of our wonderful industry colleagues at Hilton, Marriott International and IHG Hotels and Resorts. Congratulations to all the fantastic companies recognised,” said Barnett.
She added that the enthusiasm of FCTG’s employees extended beyond its internal culture and into the experiences created for travellers.
“Our team is incredibly passionate about what they do, and that comes through in the travel experiences they create for our customers.”
