Hyatt Appoints New Chief Information Officer

eben hewitt headshot
Eben Hewitt

Hyatt Hotels Corporation has welcomed Eben Hewitt as its new Chief Information Officer, effective 18 July 2022. Hewitt oversees Technology, Enterprise Applications and Cybersecurity for Hyatt and reports to Mark Vondrasek, Chief Commercial Officer at Hyatt.

“Eben’s tenacity and drive will bring a fresh perspective to Hyatt and play a critical role in scaling our IT platform to grow and diversify our brand and guest offerings,” said Vondrasek. “Our guest-centred IT is grounded in active listening to the needs of our guests, colleagues and owners, and designed to enhance every part of the hospitality experience.”

Prior to this role, Hewitt served as Chief Technology Officer at Sabre Hospitality - a leading technology company that powers the global hospitality industry, serving over 40,000 hotels and resorts across 160 countries. He also brings experience from technology leadership positions at Choice Hotels and O’Reilly Media.

“I couldn’t be more thrilled to join Hyatt at this transformational moment,” said Hewitt. “It’s an honour to support and advance Hyatt’s vision of a world of understanding and care. As Hyatt grows, this outstanding technology team is ready to create meaningful personal connections and delight our stakeholders, with empathy at the heart of everything we do.”

In addition to a decade of experience in the hospitality field, Hewitt is a recognised thought leader in technology. As the author of the international bestseller Technology Strategy Patterns, he has published several technical books on enterprise architecture, software design and database management systems.