USA | The Leading Hotels of the World has selected Yipy to modernise how independent luxury hotels deliver consistent service excellence.
The Leading Hotels of the World (LHW), the global collection of more than 400 independent luxury hotels across 80 countries, has selected Yipy, creator of the industry’s first Hospitality Standards Management System, as a preferred provider through its Leading Strategic Sourcing (LSS) program.
The announcement marks a step toward modernising how independent luxury hotels manage and measure service standards. Through the LSS program, which connects LHW’s global network of member hotels with pre-vetted partners offering innovative technology and operational solutions, Yipy’s platform is now available to help properties strengthen service consistency while maintaining the individuality that defines the LHW collection.
While many hotel technology solutions focus on guest data and revenue, Yipy fills a less-addressed gap: helping hotels operationalise service excellence by defining, training, and tracking how standards are delivered across every property and team. The platform brings structure, visibility, and accountability to the daily actions that define five-star service.
For General Managers and department heads, Yipy acts as a practical guide for how excellence is performed and maintained each day. It helps teams reach proficiency faster, gives managers visibility into performance across departments, and turns quality checks into opportunities for coaching and improvement. The result is stronger alignment, reduced training time, and measurable gains in guest satisfaction and brand scores.
The Leading Strategic Sourcing (LSS) program was developed by LHW in partnership with DayBlink GPO to connect member hotels with partners that drive measurable value in operations, technology, and guest experience. Yipy’s inclusion highlights a growing demand for solutions that make excellence measurable and repeatable across independent hotels worldwide.
“Service excellence has always defined great hospitality, but maintaining it across dozens of teams and departments has never been more complex,” said Adam Tuttle, Co-Founder and CEO of Yipy.
“The Leading Hotels of the World has built its reputation on individuality and high-touch service. By bringing Yipy to its members, LHW is helping hotels turn those values into a daily, data-informed practice of excellence.”
“Our mission is to give independent hoteliers the tools to deliver world-class experiences while staying true to who they are,” said Michael Lederman, Vice President of Information Technology at The Leading Hotels of the World.
“Yipy helps our members create consistency without conformity. It empowers managers and teams to deliver exceptional service every day, in a way that feels authentic to their property and brand.
More news here.
