New Zealand's top holiday parks have been commended in the annual Holiday Park Conference in Wellington.
Pohara Beach TOP 10 Holiday Park in Golden Bay won the 2019 Spirit of Hospitality Award, sponsored by AA Traveller. The park was commended for its commitment to fast, effective problem solving and a demonstrable willingness to go the extra mile for its guests.
“The friendly, relaxed and happy environment we have at Pohara Beach TOP 10 is simply down to the team that works here,” says owner-operator Del Clarke. “They all do a great job of looking after our guests.”
The other four finalists were All Seasons Holiday Park in Rotorua, Belt Road Seaside Holiday Park in New Plymouth, Ohakune TOP 10 Holiday Park in Ohakune, and Whangateau Holiday Park in Rodney.
“We’ve seen fierce competition in recent years, with an increase in holiday parks keen to demonstrate their ongoing excellence in customer service,” said Holiday Parks NZ chief executive Fergus Brown. “Pohara Beach should be extremely proud to take home this year’s award.”
The Outstanding Service to the Holiday Park Industry award went to Carol and Barry Kirkland of Taupo DeBretts Spa Resort, for their ongoing dedication to the holiday park sector.