John and Sue Harvey of Quest Newmarket have been named Franchisee of the Year at the annual Quest Apartment Hotels New Zealand and Fiji Network Conference 2019.
Over two days (November 14 - 15), Quest Apartment Hotels New Zealand and Fiji held their annual network conference. Franchisees were invited to technical workshops and presentations, with interactive sessions on health and wellbeing, workshops on how to leverage brands at a local level, and a business planning session with renowned advisor Zac de Silva.
“Both Sue and I are very proud to have received this award and to celebrate and share this with the rest of our team at Quest Newmarket who all play a huge part in contributing to our success,” said John Harvey.
“We take pride in the fact that as a team we have been recognised by Quest Corporate Office for our work and our level of customer service. Our simple ethos is to keep the customer happy and they will return."
At the awards dinner on Friday night, guests enjoyed a real Italian feast of both flavours and senses with live music and a seated dinner at Villa Maria Estate Winery.
The annual Quest New Zealand and Fiji Network Conference gave franchisees a practical insight into protecting and growing shareholder equity. The conference covered a general overview of all things Quest related, and offered guidance on how to successfully implement best practice and overcome challenges within their franchise to optimise business performance.