HiRUM Software Solutions has more than 25 years of experience in the property management software sector, and has been a leading software since the beginning.
Built with hoteliers in mind, the software aims to assist with any aspect of business management in the hotel sector. Marketing manager, Nikita Johnston said that the HiRUM range of customisable solutions is second to none, giving clients the flexibility to manage and run their business the way they want without limitations.
“With private cloud or on-premise hosting options, our clients have complete control over their data and the ability to create the solution that best fits their business. Our endless array of integrations ensures they can manage and run their business the way they want without any limitations,” said Johnston.
HiRUM Software Solutions are committed to enhancing guest experience by providing cutting-edge tools and features through the guest communication system. Johnston said that the auto communication feature assists clients with keeping in touch with guests at the touch of a button.
“Whether they want to send a welcome message, a thank-you note, or a personalised offer, our system makes it easy to stay in touch and provide a memorable guest experience,” added Johnston.
“Our instantly visible screen note feature on every booking also enables every guest to be treated like a rockstar, by providing a personalised experience that takes their preferences and history into account.”
Building communication tools within the software is something that negates the need for sensitive and critical data to be shared with other marketing communication tools, and in turn, prioritises data security. Johnston added that this is why Hirum have implemented measures to ensure that clients' data is always safe and secure.
“We understand that trust is essential when it comes to handling sensitive customer data, which is why we take this responsibility very seriously. Clients can be confident that their guest data is in safe hands, and not unnecessarily shared with third parties, giving everyone peace of mind.”
Johnston also said that the channel manager software can enable customers to have their own booking engine, which targets campaign links and reduces reliance on third-party sites.
“The software automatically increases prices based on metrics set by the operator, ensuring those last rooms are sold at the optimum price, even if the operator is too busy to increase them. As we have incorporated this within the software, there is no need for expensive third-party add-on tools, we seamlessly take care of it all.”
It is understood that different types of accommodation require different management solutions. HiRUM has developed its software to be versatile and adaptable, making it suitable for any type of accommodation. Whether a property owner runs a caravan park, a luxury five-star resort, or a privately owned motel with just 10 rooms, HiRUM's software will work for both big and small.
