Changi Airport is a vital gateway that connects the Pacific to the rest of the world. It remains open and operational even with the evolving COVID-19 situation worldwide. To ensure the safety of workers, passengers, and visitors – they have introduced new measures and cleaning techniques. With over 1,200 hand sanitisers available across Changi Airport, many with motion sensors to reduce the contact. There is now an increased frequency of cleaning and disinfecting high-contact areas; including door knobs, handles, touchscreens, handrails, counter tops, lift buttons, water coolers, and play areas – just to name a few. On top of this, they have coated frequently touched surfaces with disinfectant. A single coating of Changi's disinfectant application reduces the chance of viruses and bacteria staying on the surface for up to six months. This disinfectant has been tested and approved by the United States Environmental Protection Agency, the compound is eco-friendly and safe to use.

For the first time, Changi is using ozone-infused water to disinfect toilet floors, toilet bowls, and urinals in high usage toilets. Ozone-infused water is a stronger, faster cleaner and disinfectant than chlorine.

Twenty-six automated cleaning machines are making their rounds scrubbing the hard floors while another two sweep the carpets daily. The carpets are thoroughly vacuumed at least three times a week and a disinfectant is applied afterwards. High traffic areas are vacuumed daily.

Passengers on all arrival flights are subject to temperature screening. For airport staff and visitors entering Changi Airport’s transit areas, they will need undergo temperature screenings as well. Airport staff are encouraged to observe good personal hygiene, take their own temperature twice a day and seek medical attention promptly if they feel unwell.